The second-hand marketplace Users Voice Anger Over Size Changes
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has revised its sizing categories for female and kids' apparel but did not contact all users about the change.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category than originally posted because of the remapping.
Vinted explained the new system was more in line with similar services.
They have suggested members to examine their items and manually change the size if necessary, causing user dissatisfaction.
Sizing System Modifications
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but now shows as UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Required Changes
A different user, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, Vinted reversed a change to its shipping options due to shopper criticism.